- ALLOY WHEEL REPAIR
- ALLOY WHEEL REFURBISHMENT
- ABERYSTWYTH
Prices
All prices shown in our price guide, website, face to face and quoted by phone are starting-from prices. They do not include any repair work, e.g. welding, wheel straightening, etc.
Timescales
Customers should appreciate that the time to complete the work for the wheels will depend on the condition of the wheels. Any unforeseen circumstances may result in a time delay. Customers will be contacted as soon as it is evident that the wheels will take longer to refurbish than the time given.
We will endeavour to complete the work within the time stipulated but cannot be held responsible for mechanical breakdown or power failure resulting in delays beyond our control.
Wheel Fitting
For any vehicle brought to us, we will ensure that we refit the wheels securely using the appropriate tools. Customers are reminded that it is their responsibility to check the wheel nuts are tight immediately on collection, after a 25-mile bedding-in period, and at regular intervals thereafter.
Ultimate Alloys Refurbishment Ltd takes no responsibility for the resetting of on-board computers where the vehicle has been lifted from the ground. If you choose to ask us to change the refurbished wheel(s) for existing wheel(s) on your vehicle, you are liable to pay a £10+VAT jacking fee.
Wheel Refurbishment
Wheel refurbishment is just that — it is not a new wheel. Occasionally, “used” alloys will never look 100% perfect after refurbishment. We ask all customers to appreciate the work done and the high-quality finish achieved at a small fraction of the price of a new wheel.
We will always endeavour to refurbish the customer’s wheels to provide the best possible finish. After the wheels are inspected and stripped of their old coating, if found to be in a “very bad condition” (in some cases meaning the wheels are unsuitable for refurbishment), the customer will be informed of any additional charge before work commences, along with any additional time this may incur. We reserve the right to terminate work on wheels that are excessively damaged or corroded.
“Very bad” condition is defined as:
Please be aware that certain high-gloss finishes, such as ‘Power Silver’ or ‘Gloss Black’, show blemishes more readily. We cannot guarantee a ‘perfect’ finish, but we do guarantee to improve the look of your wheels.
Wheel Bolts
If wheel bolts have to be replaced, the cost will be passed on to the customer. In some split rims, the wheel bolts have to be drilled out due to corrosion, incurring an additional cost. The customer will be informed before any such work is carried out.
Wheel Valves
We will re-fit new rubber valves with black caps on refurbished wheels supplied with tyres, and this is included in the price. Ultimate Alloys Refurbishment Ltd accepts no responsibility for leaks around old valves that have been re-fitted at the customer’s request. Special pressure-sensing valves are delicate and are often subject to damage during the tyre removal/bead-breaking process. We are unable to take responsibility for these valves and suggest customers have them replaced to avoid future leaks. Please refer to the vehicle’s handbook once the wheels are back on the vehicle, to re-calibrate them to the car’s system.
Welding & Straightening
All welding and straightening work is undertaken at the owner’s own risk. Whilst we will not carry out any repairs we believe to be unsafe, responsibility ultimately rests with the customer. Cracks and bends to the face of the wheel can be unrepairable in certain circumstances. Cracks on the spokes of a wheel are deemed unsafe to fix, as this is part of the wheel’s supporting structure, and we will refuse to weld these particular cracks. We do not offer any warranty on weld repairs.
Please note that until our technicians have had time to strip and examine the wheel(s), we are unable to give a 100% accurate prognosis. Once they have, you will receive a phone call advising of any issues with continuing the work.
While every care is taken when straightening a wheel, a crack can sometimes occur during the process. If this happens, you will also be charged for a weld repair. If the wheel becomes beyond repair during the process, it is not our responsibility to replace the wheel.
Damaged / Illegal Tyres
Ultimate Alloys Refurbishment Ltd reserves the right not to re-fit damaged or illegal tyres. Illegal/damaged tyres will only be refitted under the customer’s express instructions, and the customer must sign a disclaimer to this effect. We can supply and fit replacement tyres upon request.
Late Collection of Vehicles
Vehicles not collected on the agreed collection date will be subject to a fee of £25.00 per night for vehicles left in our charge overnight. Loose wheels not collected within 14 working days will incur a storage fee of £10.00 per day from day 14 (day 1 being the day the wheels were refurbished, or the customer notified of their availability). Wheels still not collected after 21 days — whether paid for or not — will be sold to recoup costs incurred.
Insurance
All vehicles must be fully covered by your personal insurance whilst left with Ultimate Alloys Refurbishment Ltd.
Tools
Locking wheel nut keys and OEM toolkits must be provided. Any costs incurred due to these not being available will be charged to the customer.
Confirmation of Work To Be Carried Out
It is the customer’s responsibility to check that their requirements are correctly stated on the order form, and to bring any errors or amendments to our attention prior to work being booked in.
Checking of Wheel Nuts
Customers are reminded that it is their responsibility to check the wheel nuts are tight immediately on collection, after a 25-mile bedding-in period, and at regular intervals thereafter.
Customer Courier
Customers should check with any courier used by them for the delivery/collection of wheels to us that they are fully insured.
Split Rims
Split rims are undertaken entirely at our discretion, and responsibility for the suitability of the refurbishment process rests with the customer (all dismantling and reassembly of split rims is your responsibility). Recommendations regarding suitability for refurbishment, dismantling and reassembly of split rims vary between manufacturers — it is your sole responsibility to check suitability with the manufacturer.
Collection of Refurbished Wheels
It is the customer’s sole responsibility to check the condition of refurbished wheels on collection. Ultimate Alloys Refurbishment Ltd requests that any complaints be submitted in writing by recorded delivery within 72 hours of the wheels being refurbished. You will be responsible for the vehicle once you have collected it from us.
Collection Times
Wheels/vehicles must be collected during our standard opening hours, unless an alternative time has been previously agreed between us.
Customer Accounts
Full payment will be required from the customer before the wheels are despatched, or when the car is collected, and shall be by cash or cheque.
Trade Accounts
Trade accounts held with us are based on a strict 30-day payment term. We reserve the right to charge interest at 2.5% on accounts not settled within the agreed terms. By operating a trade account, you are agreeing to our terms and conditions, and this can be closed at our discretion without prior notice. Any goods provided remain our property until fully paid for.
Powder Coated Wheels
Powder coated wheels come with a 12-month warranty against any defective paint materials, subject to the damage not having occurred as a result of driver damage or the use of corrosive cleaners, which will dull and damage lacquer over time. Excluded from this warranty are wheels that have been colour matched or custom finished.
Diamond Cut Wheels
Given that lacquered bare machined alloy is not a strong or long-lasting finish, and coupled with our climate, most wheel refurbishment companies will only offer a very limited or no warranty for this service. With this in mind, we offer what we believe is a fair compromise for customers who wish to retain this finish, subject to the wheel being suitable to diamond cut again if possible. Certain wheels, because of inherent faults, are excluded from the warranty.
For defects occurring (subject to the damage not having occurred as a result of driver damage or the use of corrosive cleaners which will dull and damage lacquer over time; if the wheel has been cut too many times and can no longer be recut, we can either recoat in a single colour or, at our discretion, offer a refund — our decision is final, and we are not able to offer a replacement wheel):
Within 3 months:
a) Have the wheels diamond cut again at no charge, but with no renewed warranty — i.e. if they fail again, they are out of warranty (any wheel that has come to the end of its cut life should choose option b).
b) Have the wheels powder coated in a single colour with a fully renewed 12-month warranty as listed above.
Two Piece Wheels
Subject to the same general terms as listed above, i.e. powder coated and diamond cut areas. No warranty is offered on the bolts themselves unless new bolts have been supplied by us.
Polished Wheels / Wheel Parts
No warranty is offered on any polished part, as the durability of the finish depends entirely on how well it is maintained and cleaned on a regular basis, and is not suitable for everyday use. Polished parts are only recommended for show purposes.
Claims Made Under Warranty
Any claims made under the warranty will be settled by free reworking or, at our discretion, a refund of the relevant part of the invoice (i.e. if one wheel is affected, the price of one wheel would be refunded). The maximum refund is limited to the original invoice value, and we shall not be held responsible for any consequential loss as a result of the repair. Customers must keep their receipt, as this will be required when making a claim. This does not affect your statutory rights.
Limitations to Our Warranty
There is no warranty for any wheels that have not been subjected to normal road use, i.e. off-road driving, motor racing, or damage caused by an accident. Wheels must have been subjected to normal road conditions only.
Liability
Nothing in these terms and conditions excludes or limits Ultimate Alloys Refurbishment Ltd’s liability for death or personal injury caused by negligence. However, Ultimate Alloys Refurbishment Ltd shall not be liable for any direct loss or damage suffered by you, however caused, as a result of any negligence, breach of contract or otherwise, in excess of the price paid for the service.
Law
These terms of supply of services will be subject to English law, and the English courts will have jurisdiction in respect of any dispute arising from the agreement.
Ultimate Alloys Refurbishment Ltd shall not be liable for any failure to carry out our obligations to the customer where such failure is due to circumstances beyond our reasonable control, including but not limited to Act of God, war, civil disturbance, fire, flood, lightning, industrial action, or the act or omission of third parties for whom we are not responsible, including the government and its agents.
Amendment to Terms & Conditions
We reserve the right to amend these terms and conditions from time to time, and the customer will be issued with, and subject to, the terms in force at the time of booking.
Loss or Damage to Property
Ultimate Alloys Refurbishment Ltd shall not be responsible or liable for any loss or damage to goods or articles left in vehicles, or damage or mechanical fault to any vehicle (other than obvious damage not recorded when the vehicle was checked in), such as a flat battery or slipping clutch, caused to your vehicle whilst in our care — except for damage caused by our negligence.
Ultimate Alloys Refurbishment Ltd will not accept liability for the cost of repairing or replacing parts of your vehicle, and in particular will not accept liability for any technical or structural damage to the wheels where such damage occurs due to pre-existing faults and/or wear and tear, unless we have been negligent in not realising that such damage may occur or in the way the work was carried out.
For wheels with removable centre caps: unless you have booked in your actual car and are bringing in separate wheels, please expect one of our staff to return them to you at time of booking in. We advise customers to remove the centre caps before bringing separate wheels in to us.
Social Media
Please be aware that we may use images of your car and/or wheels on our social media pages and website. Any registration plates will be covered. If you would prefer we do not share these images, please let us know.
